Frequently Asked Questions
What is the delivery time?
The store located in Bratislava and delivery will take several days within the EU, and free for orders above 100€.
How can I pay for my order?
The following payment options are available:
Bank Transfer; you can download a proforma invoice via the order link
Bank Card; amount limit is 1500€
Cash on Delivery; amount limit is 700€ and not for all countries is available.
I have a VAT number. How can I get a proforma invoice with 0% VAT Reverse charge?
Just provide your VAT number when ordering.
For accounting we need a tax document, like an invoice. How can I get one?
The final invoice will be sent automatically by email after shipment.
You can also download the invoice at any time via the order link.
What data is available with the smart-MAIC D101/D103 energy monitor?
The D101/D103 energy monitor measures the following parameters with minute detail and high accuracy of ±0.5% F.S.:
Phase Voltage V
Phase Current A
Active Power W
Active Energy Wh
Power Factor (cosФ)
Data is stored in the cloud and is available even when the device is offline.
The Minute/ Hour/ Day/ Week/ Month/ Year intervals are available for analysis on the Dashboard without time limits.
How do I choose the right smart-MAIC D103 energy monitor model?
See the list of the energy monitors indicating the current (and power) per line (phase) and the inner diameter of the CTs.
It is important when choosing a power meter for the site.
|
MODEL |
MAX CURRENT FOR EACH PHASE |
INNER DIAMETER |
|
D103-1 (CTs rings) |
100A (24kW x3 = 72kW) |
15 mm |
|
D103-2 (CTs clips) |
100A (24kW x3 = 72kW) |
13 mm |
|
D103-300 (CTs clips) |
300A (72kW x3 = 216kW) |
23 mm |
|
D103-600 (CTs clips) |
600A (144kW x3 = 432kW) |
32 mm |
|
D103-1000 (Rogowski coils) |
1000A (240kW x3 = 720kW) |
120 mm |
|
D103-2000 (Rogowski coils) |
2000A (480kW x3 = 1440kW) |
120 mm |
The D103/D105 device will be installed in a metal electrical box. Will there be any issues connecting to Wi-Fi?
In this case will be helpful to using the Remote WiFi antenna.
Note, this antenna can only be connected to devices that have the WiFi antenna on the device's box.
What is the difference between the Standard and Extended versions of the D101/D103 energy monitor?
|
|
Standard version |
Extended version D101-12 /
D101-22 |
|
Monitoring (Energy bi-directional) |
Consumption only, Power [W] - |
Consumption, Power [W] Generation, Reverse Power [rW] |
|
API interval possible |
one minute or more |
1 second or more |
|
MQTT interval possible |
one minute or more |
1 second or more |
|
Price |
Cheap |
Standard |
All business versions (D103-300 / 600 /1000 / 2000) are Extended at once.
What is the difference between the Standard and Extended versions of the D105 pulse counter?
I already have a D103 energy monitor. Can I replace just the current transformers with larger ones?
No, D101/D103 energy monitors do not allow replacing only transformers with others.
All CTs are different and calibrated for a specific D101/D103 device to ensure high accuracy ±0.5% F.S.
Therefore, you should choose the right model right away.
Can I use the three-phase D103 device to monitor a single-phase system?
Yes, the D103 energy meter can monitor single-phase systems.
Three current transformers (CTs) can be used to monitor different circuits on a single phase.
See the article in the Knowledge base »
Can the smart-MAIC D103 energy monitor be used in a Delta grid without a neutral wire?
No, the neutral wire is required to connect the D103 device as described in the instructions.